Day 5 – Integrity is a Must

“Integrity is a Must”, this seems obvious, but two of the top reasons employees get fired is due to either lying on a resume, or repeatedly lying or behaving underhandedly on the job.  This concept is understood from an employee position, but what if you are the employer?  Integrity from this point of view is even more crucial.

Shortly after the Abu Ghraib incident in Iraq, I was privileged to hear Lieutenant General (retired) Russel L. Honore speak at an Army Officer Candidate School graduation banquet.  To this day I remember how I felt as he was speaking.  His presence and mannerisms had a way of making you feel like he was speaking directly to you.  His message that evening was this; integrity is doing the right thing even when no one is watching.  He reminded us that each and everyone of us is a representative of this great nation, this beacon of hope for the world, and we must act accordingly.  His address left me feeling inspired and even more patriotic than usual.  Then he ended his speech with this;

“If you don’t want it on the news, if you don’t want it in the newspaper, if it would embarrass your family, if you don’t want your mother to know about it…THEN DON’T DO IT!”.

As a business owner, you must set the tone of your organization.  “Tone at the Top” is a phrase used to describe the values, culture and ethics portrayed by the top people of an organization.  They must set the standard for the rest of the company to follow.  If they are lying, cheating and stealing; then those underneath them are going to assume that those actions are permittable.

In a salon setting, the owner or manager’s actions are going to be setting the standard for the rest of the cosmetologists.  If you are in this position, be aware that everything you do or say is going to be replicated.  I found an article from 2014 that I thought worth sharing.  Jeff Grissler’s “9 Essential Work Ethics for Salon Success” listed some very insightful principles that are necessary in a salon environment:

  1. Honesty
  2. Dependability
  3. Efficiency
  4. Dress Habits
  5. Initiative
  6. Positive Attitude
  7. Teamwork
  8. No More Drama
  9. Love

Whether you are the salon owner, renting a booth or you are an employee.  It is imperative that you conduct yourself with the utmost respect because that is how you are going to build your business and reach the success you deserve.  Remember LTG (Retired) Honore’s message, if you don’t want the whole world to know…DON’T DO IT!

Categories: Life Discussion

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